Terms & Conditions 

Last updated: 23/06/2026

1. Overview

These Terms & Conditions apply to all services provided by AM Athletics Limited ("AM Athletics"). By purchasing, accessing, or using our services, you agree to the terms outlined below. 


2. Services

AM Athletics provides:

  • 1:1 Personal Training
  • Online Coaching
  • Gym Programming
  • Nutrition Guidance (where applicable)
  • Digital Products (plans, guides, PDFs and resources) 

Services may be delivered in person, online, or through coaching platforms as agreed.


3. Eligibility

By using our services, you confirm that:

  • You are physically able to participate in exercise and training.
  • You have disclosed any relevant injuries, medical conditions, or health concerns.
  • You take full responsibility for your health, wellbeing, and participation in all training activities.

4. Coaching Services

Coaching may be delivered through coaching platforms, email, messaging services, or in-person sessions.

You acknowledge that:

  • Coaching is provided as guidance and education only.
  • You are responsible for how you perform and execute all training sessions.
  • Results depend on your consistency, adherence, lifestyle, recovery, and communication.
  • You are responsible for informing your coach of any injury, illness, or condition that may affect your training.

5. Results Disclaimer

AM Athletics does not guarantee specific results, including but not limited to:

  • Weight loss
  • Muscle gain
  • Strength improvements
  • Running performance
  • Race outcomes
  • Body composition changes

Results vary between individuals based on effort, consistency, lifestyle, genetics, recovery, and adherence to the program.


6. Payments & Subscriptions

Subscription Terms

  • Online coaching subscriptions have a minimum 12-week commitment period as outlined in your coaching agreement.
  • Payments are billed weekly, fortnightly, monthly, or as otherwise agreed.

Payment Responsibility

  • You must maintain valid payment details at all times.
  • Failed payments may be automatically retried.

Late Payments

  • Coaching services may be paused if payments are not up to date.
  • Access to programming, coaching support, personal training sessions, and other services may be suspended until payment is received.
  • AM Athletics Limited reserves the right to cancel or reschedule future sessions where outstanding balances remain unpaid.

1:1 Personal Training

  • 1:1 Personal Training services are billed weekly.
  • An invoice will be issued by AM Athletics Limited and must be paid by the due date stated on the invoice.
  • Ongoing sessions are subject to invoices being paid on time.

7. Personal Training Cancellations

1:1 Personal Training Sessions

  • A minimum of 24 hours' notice is required to cancel or reschedule a session.
  • Sessions cancelled with less than 24 hours' notice may be charged in full.
  • Failure to attend a scheduled session without notice will result in the session being forfeited.
  • Rescheduled sessions are subject to coach availability.

8. Intellectual Property

All content provided by AM Athletics remains the property of AM Athletics Limited and is for personal use only.

You may not:

  • Share
  • Reproduce
  • Distribute
  • Modify
  • Resell

Any programs, resources, training plans, nutrition plans, videos, documents, or other content without written permission.


9. Limitation of Liability

To the fullest extent permitted by law, AM Athletics Limited, its directors, employees, contractors, and coaches shall not be liable for:

  • Injuries sustained during 1:1 Personal Training sessions, online coaching, or any prescribed training program.
  • Loss of income, business, or opportunity.
  • Indirect, incidental, or consequential damages.
  • Health complications arising from participation in exercise, training, nutrition, or lifestyle programs.

The Client acknowledges that participation in physical activity, including 1:1 Personal Training, carries inherent risks, including but not limited to injury, illness, or adverse health events.

By engaging in any service provided by AM Athletics Limited, the Client voluntarily assumes all risks associated with participation and agrees that they are responsible for exercising within their own physical capabilities and limitations.

Participation in all services provided by AM Athletics Limited is undertaken at the Client's own risk.


10. Termination

AM Athletics reserves the right to suspend or terminate services if:

  • These Terms & Conditions are breached.
  • Payment obligations are not met.
  • Communication becomes insufficient to provide effective coaching.
  • Client behaviour is abusive, threatening, or inappropriate.
  • Client safety is at risk.

11. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.


REFUND POLICY

Last updated: 23/06/2026

Coaching Services

All coaching services, including online gym programming, nutrition coaching, and personal training packages require a minimum 12-week commitment are non-refundable once commenced.

No refunds will be issued for:

  • Change of mind
  • Lack of adherence to the program
  • Failure to complete prescribed training
  • Injury or inability to train outside of AM Athletics' control
  • Failure to communicate with your coach

Personal Training Sessions

  • Sessions cancelled with less than 24 hours' notice are non-refundable.
  • Missed sessions or no-shows are non-refundable.
  • Refunds will not be provided for completed sessions.

Nutrition Coaching

Nutrition coaching, personalised calorie targets, macro prescriptions, and meal guidance are non-refundable once delivered.


Digital Products

All digital products are delivered electronically. Once accessed, downloaded, or delivered, digital products are non-refundable.


Failed Payments

Payments may be automatically retried. Access to coaching services, programming, and support may be paused until outstanding payments are resolved.


Exceptional Circumstances

Refund requests may be considered in exceptional circumstances at the sole discretion of AM Athletics Limited or where required under New Zealand consumer law.

Beyond the ordinary

This is where our journey begins. Get to know us coaches and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.